FREQUENTLY ASKED QUESTIONS

Company Information

Why do you consider your company the best?


Our company uses a 600 ton press to stamp out our 2’ x 4’ sheets. We are one of the few companies that sell 2’ x 4’ sheets. We have found that the 2’ x 4’ sheets are easy and faster to install because they cover more area (8 sq. ft.), have less seams and because of the 4 ft. length makes for a more uniform installation. We are very conscientious of our customers. We have consultants to help you through any process and very much suggest you use our expertise. Glenn “The Tinman” Eldridge is the only person in the industry that for many years was an installer himself. We use tin-plated steel, have original designs that date back as far as the 1800s, have very competitive prices and we pride ourselves on service, which is second to none. Glenn has been in the business 50 years come 2019. Our consultants first advice is “Get samples!" You can’t buy from price alone. We are very competitive, but our sheets are 2’ x 4’ and some people don’t realize that, so we seem twice as high. We’re not. Service is our specialty and we answer the phone, but if not, a quick call back is in your future.




Can you do custom work?


We can reproduce most designs. We charge $3,000 per die with a $300.00 (10%) non refundable fee placed with the order. BUT we can’t make dies from drawing. We need a good physical piece, no bigger than 2’ x 4’. Usually we can have something in your hands in approximately 3 weeks for approval. Then we charge per piece above the cost of the die. Cost depends on size of the sheet, but usually a 2’ x 4’ would cost S18.00 per sheet.





Company Information

Why do you consider your company the best?


Our company uses a 600 ton press to stamp out our 2’ x 4’ sheets. We are one of the few companies that sell 2’ x 4’ sheets. We have found that the 2’ x 4’ sheets are easy and faster to install because they cover more area (8 sq. ft.), have less seams and because of the 4 ft. length makes for a more uniform installation. We are very conscientious of our customers. We have consultants to help you through any process and very much suggest you use our expertise. Glenn “The Tinman” Eldridge is the only person in the industry that for many years was an installer himself. We use tin-plated steel, have original designs that date back as far as the 1800s, have very competitive prices and we pride ourselves on service, which is second to none. Glenn has been in the business 50 years come 2019. Our consultants first advice is “Get samples!" You can’t buy from price alone. We are very competitive, but our sheets are 2’ x 4’ and some people don’t realize that, so we seem twice as high. We’re not. Service is our specialty and we answer the phone, but if not, a quick call back is in your future.




Can you do custom work?


We can reproduce most designs. We charge $3,000 per die with a $300.00 (10%) non refundable fee placed with the order. BUT we can’t make dies from drawing. We need a good physical piece, no bigger than 2’ x 4’. Usually we can have something in your hands in approximately 3 weeks for approval. Then we charge per piece above the cost of the die. Cost depends on size of the sheet, but usually a 2’ x 4’ would cost S18.00 per sheet.





Patterns and Sizes

What is the difference in the sheet sizes?


There are 4 different sheet sizes. For a nail-up system 2’ x 4’ and 2’ x 2’ and for a suspended ceiling 2’ x 4’ and 2’ x 2’. Best to call, so our expert consultants can help you with your special need. A) 2’ x 4’ Sheets for nail up. Actual size is (24 1/2” x 48 1/2”) because there is an overlap of a 1/2” for nailing up. Most of our sheet come this way, so you get 8 square feet per sheet. B) 2’ x 2’ Sheets for nail up. Actual size is (24 1/2” x 24 1/2”) because there is an overlap of a 1/2” for nailing up. Only some design come this way and it says “2’ x 2’ only”, so you get 4 square feet per sheet. C) 2’ x 4’ Sheets for a suspended or drop ceiling. Actual size is (23 3/4” x 47 3/4”). These are usually to accommodate an existing ceiling. 8 square feet per sheet. It is better if you can add a cross T making the openings 2’ x 2’ (23 3/4” x 23 3/4”). It gives more support and visually the square designs look better in square openings. D) 2’ x 2’ Sheets for suspended ceilings. Actual size is (23 3/4” x 23 3/4”). Best when doing a new suspended ceiling. Any design can be made by us to fit a 2’ x 2’ grid. NOTES: 2’ x 4’ sheets can be made to fit a 2’ x 4’ Lay-in opening, but a 2’ x 4’ CAN NOT be cut in half to make a 2’ x 2’ nail-up sheet and a (2’ x 2’ only) sheet can’t be made into a 2’ x 4’ of any kind. NOTE: The 24” designs don’t lay in the grid as well as the 6” or 12” because of a warping effect known as “oil-canning”. If that is what you want to use, then universal hold down clips should be used.




What is the difference in the pattern sizes?


We have one 3” design, but many 6”, 12” and 24” repeat patterns on our 2’ x 4’ sheets. They come in various styles and some come in the same pattern, so you can do a master bedroom in a 12” pattern and a matching 6” design in the master bath. You can do the same with a kitchen ceiling and backsplash. Our consultants can help you pick an appropriate size pattern for you particular area.




What types of finishes can I choose from?


We have the shiny silver finish (factory finish), a shiny copper finish and several hand-painted finishes. For colors and prices check out: http://thetinman.com/finishes_faux.htm





Patterns and Sizes

What is the difference in the sheet sizes?


There are 4 different sheet sizes. For a nail-up system 2’ x 4’ and 2’ x 2’ and for a suspended ceiling 2’ x 4’ and 2’ x 2’. Best to call, so our expert consultants can help you with your special need. A) 2’ x 4’ Sheets for nail up. Actual size is (24 1/2” x 48 1/2”) because there is an overlap of a 1/2” for nailing up. Most of our sheet come this way, so you get 8 square feet per sheet. B) 2’ x 2’ Sheets for nail up. Actual size is (24 1/2” x 24 1/2”) because there is an overlap of a 1/2” for nailing up. Only some design come this way and it says “2’ x 2’ only”, so you get 4 square feet per sheet. C) 2’ x 4’ Sheets for a suspended or drop ceiling. Actual size is (23 3/4” x 47 3/4”). These are usually to accommodate an existing ceiling. 8 square feet per sheet. It is better if you can add a cross T making the openings 2’ x 2’ (23 3/4” x 23 3/4”). It gives more support and visually the square designs look better in square openings. D) 2’ x 2’ Sheets for suspended ceilings. Actual size is (23 3/4” x 23 3/4”). Best when doing a new suspended ceiling. Any design can be made by us to fit a 2’ x 2’ grid. NOTES: 2’ x 4’ sheets can be made to fit a 2’ x 4’ Lay-in opening, but a 2’ x 4’ CAN NOT be cut in half to make a 2’ x 2’ nail-up sheet and a (2’ x 2’ only) sheet can’t be made into a 2’ x 4’ of any kind. NOTE: The 24” designs don’t lay in the grid as well as the 6” or 12” because of a warping effect known as “oil-canning”. If that is what you want to use, then universal hold down clips should be used.




What is the difference in the pattern sizes?


We have one 3” design, but many 6”, 12” and 24” repeat patterns on our 2’ x 4’ sheets. They come in various styles and some come in the same pattern, so you can do a master bedroom in a 12” pattern and a matching 6” design in the master bath. You can do the same with a kitchen ceiling and backsplash. Our consultants can help you pick an appropriate size pattern for you particular area.




What types of finishes can I choose from?


We have the shiny silver finish (factory finish), a shiny copper finish and several hand-painted finishes. For colors and prices check out: http://thetinman.com/finishes_faux.htm





Shipping and Returns

How long does it take to ship?


Since we manufacture our stock is excellent and we can usually ship the factory shiny silver sheets the same day or the next. We have several designs in the copper finish in stock, but if not we do have the copper sheets in stock and can run them in the design you pick quickly. The hand-painted faux finishes are sent to our professional painter and can take 3-4 weeks.




Do you ship out of the USA?


Yes, we can. Best to email: tinman83@earthlink.net. Give us your metric measurements and we will convert them and get quantities, then we will get shipping prices. We will send you complete pricing for your order. It usually takes a day to get a freight price. Samples outside of the USA cost $100.00




What is the return policy?


25% off on return items. You’ll get 75%. of order. Freight back is your cost. This is one of the main reasons we request you call us for help. We want you to be happy with your choice and not have to return anything. We do advise some extra depending on lights, vents, etc, but the overage is minimal and we suggest you wrap it in plastic and store it.





© 2018 Chelsea Decorative Metal

Chelsea Decorative Metal • 8212 Braewick Drive • Houston, Texas 77074 • Phone 713-721-9200 • Fax 713-776-8661 • Email Tinman83@earthlink.net